📦 14-Day Return Policy (UK Customers)

We want you to be satisfied with your purchase. If you're not completely happy, you may return most items within **14 calendar days** of receiving them, in accordance with UK law.

✅ Your Right to Cancel

Under the **Consumer Contracts Regulations (2013)**, UK consumers have the right to:

- Cancel their order within **14 days** of receiving the goods

- Receive a **full refund**, including standard delivery charges

📝 How to Cancel or Return

1. Email us at **info@icanseal.com** within 14 days of delivery

2. Include your **order number** and reason for return

3. Return the item within **14 days** of cancellation confirmation

📦 Return Conditions

Returned items must be:

- **Unused** and in original condition

- In original packaging where possible

- Accompanied by proof of purchase

❌ Items Excluded from Return

We cannot accept returns on:

- Used or damaged products

- Custom, made-to-order, or personalised items

- Opened consumables (e.g. can lids, food-safe components)

💳 Refunds

- Refunds are processed within **14 days** of receiving the returned item

- We will refund the original payment method

- Upgraded or express shipping is non-refundable (unless item is faulty)

🚚 Return Shipping

- Return shipping is the responsibility of the customer unless the item is **faulty or incorrect**

- We recommend tracked and insured shipping for your protection

- Faulty goods may qualify for a **pre-paid label** or collection

🛒 Business Orders

This return policy applies to **consumer** purchases.

For **business-to-business (B2B)** orders, returns are not guaranteed but may be accepted at our discretion. Please contact us directly.

📧 Need Help?

We're here to help!

📧 info@icanseal.com